Terms & Conditions

Last Updated : 27-11-2025

These Terms & Conditions (“Terms”) govern your access to and use of the website, applications, platforms, products, and services offered by Kepto Fintech Pvt. Ltd. (“Company”, “we”, “our”, “us”).
By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Definitions

“User”, “you”, “your” means any individual or entity accessing or using our website or services.

“Services” refer to BBPS bill payment solutions, custom payment architecture, CRM platforms, invoicing solutions, and other fintech products offered by the Company.

“Platform” means all websites, software, applications, dashboards, or systems provided by us.

“BBPS” refers to the Bharat Bill Payment System governed by NPCI guidelines.

2. Acceptance of Terms

By using our Services, you:

- Agree to comply with these Terms
- Confirm that you are at least 18 years old
- Confirm that you are legally capable of entering into a binding agreement
- Agree to follow all applicable laws and regulations

3. Use of Services

You agree to use our Services only for lawful purposes. You must not:

- Use the platform for fraudulent or unauthorized transactions
- Misrepresent identity or provide false or incomplete information
- Violate NPCI, RBI, or government regulations
- Interfere with platform security or attempt unauthorized access
- Use the platform to harm, disrupt, or overload systems

We reserve the right to block, restrict, or terminate access without notice if misuse is detected.

4. Registration & Account

For certain services, you may need to create an account. You agree that:

- All information provided is accurate and complete
- You will maintain confidentiality of your login credentials
- You are responsible for all activities conducted under your account
- You will notify us immediately of any unauthorized access

We are not liable for losses arising due to misuse of your credentials.

5. BBPS & Payment Services

If you use our BBPS bill payment or digital payment architecture, you understand and agree that:

- Transactions are processed based on information you provide
- Wrong details (customer ID, account number, etc.) may result in failed or misdirected payments
- We rely on billers, banks, gateways, and NPCI systems for confirmation
- The Company is not responsible for delays caused by network issues, bank downtime, or third-party systems

BBPS transactions are subject to NPCI rules and RBI regulations.

6. Accuracy of Information

While we strive to provide accurate and updated information, we do not guarantee that:

- The platform will always be error-free
- All biller data or transaction responses will always be correct
- Features or services will always be uninterrupted

We are not liable for errors caused by third-party integrations, banks, BBPS systems, telecom operators, or service providers.

7. Intellectual Property

All content, trademarks, software, designs, logos, and platform features are the exclusive property of Kepto Fintech Pvt. Ltd.
You must not:

- Copy, modify, distribute, or reverse-engineer the platform
- Use our name or branding without written permission
- Misuse or reproduce proprietary information

Unauthorized use may result in legal action.

8. Third-Party Services

Our platform integrates with third parties such as:
- Banks
- NPCI / BBPS ecosystem members
- Payment gateways
- Telecom & utility providers
- CRM & KYC partners

We are not responsible for:
- Their content
- Their errors/failures
- Their privacy practices or policies

Your use of their services is subject to their terms & regulations.

9. Fees & Charges

Some services may involve:
- Processing fees
- Convenience charges
- Platform usage fees
- API integration fees

You agree to pay all applicable charges before using the service. Fees are non-refundable unless expressly stated in our Refund & Cancellation Policy.

10. Limitation of Liability

To the maximum extent permitted by law, the Company is not liable for:

- Losses due to wrong input submitted by users
- Indirect, incidental, or consequential damages
- Loss of data, revenue, or business
- Delay or failure caused by third-party systems
- Unauthorized access to your account due to your negligence
- Service interruptions beyond our control

Our total liability shall not exceed the amount paid by you for the specific service.

11. Indemnification

You agree to indemnify and hold harmless Kepto Fintech Pvt. Ltd., its directors, employees, partners, and affiliates from any claims, losses, liabilities, or damages arising from:

- Your misuse of services
- Your violation of these Terms
- Fraudulent or unauthorized transactions
- Incorrect information provided by you

12. Termination

We may suspend or terminate your access to the platform without notice if:

- You violate these Terms
- You engage in fraudulent or illegal activity
- Required by law or regulatory authorities

You may stop using the services at any time.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in:

Mumbai, Maharashtra

14. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Updated versions will be posted on this page.
Continued use of the services indicates acceptance of the revised Terms.

15. Contact Information

For questions or concerns regarding these Terms, contact:

Kepto Fintech Pvt. Ltd.
501, Business Bay Tower, Andheri East, Mumbai – 400059 Maharashtra, India
Email: support@keptofintech.com
Phone: 6377605341


Email : support@keptofintech.com
Website : www.keptofintech.com
© KEPTO FINTECH PVT. LTD — ALL RIGHTS RESERVED.