Terms & Conditions
Last Updated : 27-11-2025
These Terms & Conditions (“Terms”) govern your access to and use
of the website, applications, platforms, products, and services
offered by
Kepto Fintech Pvt. Ltd.
(“Company”, “we”, “our”, “us”).
By accessing or using our website or services, you agree to be
bound by these Terms. If you do not agree, please discontinue
use immediately.
1. Definitions
“User”, “you”, “your”
means any individual or entity accessing or using our website or
services.
“Services” refer
to BBPS bill payment solutions, custom payment architecture, CRM
platforms, invoicing solutions, and other fintech products
offered by the Company.
“Platform” means
all websites, software, applications, dashboards, or systems
provided by us.
“BBPS” refers to
the Bharat Bill Payment System governed by NPCI guidelines.
2. Acceptance of Terms
By using our Services, you:
- Agree to comply with these Terms
- Confirm that you are at least 18 years old
- Confirm that you are legally capable of entering into a
binding agreement
- Agree to follow all applicable laws and regulations
3. Use of Services
You agree to use our Services only for lawful purposes. You must
not:
- Use the platform for fraudulent or unauthorized transactions
- Misrepresent identity or provide false or incomplete
information
- Violate NPCI, RBI, or government regulations
- Interfere with platform security or attempt unauthorized
access
- Use the platform to harm, disrupt, or overload systems
We reserve the right to block, restrict, or terminate access
without notice if misuse is detected.
4. Registration & Account
For certain services, you may need to create an account. You
agree that:
- All information provided is accurate and complete
- You will maintain confidentiality of your login credentials
- You are responsible for all activities conducted under your
account
- You will notify us immediately of any unauthorized access
We are not liable for losses arising due to misuse of your
credentials.
5. BBPS & Payment Services
If you use our BBPS bill payment or digital payment
architecture, you understand and agree that:
- Transactions are processed based on information you provide
- Wrong details (customer ID, account number, etc.) may result
in failed or misdirected payments
- We rely on billers, banks, gateways, and NPCI systems for
confirmation
- The Company is not responsible for delays caused by network
issues, bank downtime, or third-party systems
BBPS transactions are subject to NPCI rules and RBI regulations.
6. Accuracy of Information
While we strive to provide accurate and updated information, we
do not guarantee that:
- The platform will always be error-free
- All biller data or transaction responses will always be
correct
- Features or services will always be uninterrupted
We are not liable for errors caused by third-party integrations,
banks, BBPS systems, telecom operators, or service providers.
7. Intellectual Property
All content, trademarks, software, designs, logos, and platform
features are the exclusive property of Kepto Fintech Pvt. Ltd.
You must not:
- Copy, modify, distribute, or reverse-engineer the platform
- Use our name or branding without written permission
- Misuse or reproduce proprietary information
Unauthorized use may result in legal action.
8. Third-Party Services
Our platform integrates with third parties such as:
- Banks
- NPCI / BBPS ecosystem members
- Payment gateways
- Telecom & utility providers
- CRM & KYC partners
We are not responsible for:
- Their content
- Their errors/failures
- Their privacy practices or policies
Your use of their services is subject to their terms &
regulations.
9. Fees & Charges
Some services may involve:
- Processing fees
- Convenience charges
- Platform usage fees
- API integration fees
You agree to pay all applicable charges before using the
service. Fees are non-refundable unless expressly stated in our
Refund & Cancellation Policy.
10. Limitation of Liability
To the maximum extent permitted by law, the Company is not
liable for:
- Losses due to wrong input submitted by users
- Indirect, incidental, or consequential damages
- Loss of data, revenue, or business
- Delay or failure caused by third-party systems
- Unauthorized access to your account due to your negligence
- Service interruptions beyond our control
Our total liability shall not exceed the amount paid by you for
the specific service.
11. Indemnification
You agree to indemnify and hold harmless Kepto Fintech Pvt.
Ltd., its directors, employees, partners, and affiliates from
any claims, losses, liabilities, or damages arising from:
- Your misuse of services
- Your violation of these Terms
- Fraudulent or unauthorized transactions
- Incorrect information provided by you
12. Termination
We may suspend or terminate your access to the platform without
notice if:
- You violate these Terms
- You engage in fraudulent or illegal activity
- Required by law or regulatory authorities
You may stop using the services at any time.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of
the courts in:
Mumbai, Maharashtra
14. Changes to Terms
We reserve the right to update or modify these Terms at any
time.
Updated versions will be posted on this page.
Continued use of the services indicates acceptance of the
revised Terms.
15. Contact Information
For questions or concerns regarding these Terms, contact:
Kepto Fintech Pvt. Ltd.
501, Business Bay Tower, Andheri East, Mumbai – 400059
Maharashtra, India
Email:
support@keptofintech.com
Phone: 6377605341
Email : support@keptofintech.com
Website : www.keptofintech.com